Jubali Terms & Conditions – For All Users

These Terms & Conditions constitute a binding agreement between jubali and its users. By accessing jubali's services through the website, mobile app, or any other channel, you automatically agree to these terms.

Jubali is an online betting platform that operates in compliance with Bangladeshi and international law. jubali's services are available only to users in countries or regions where online betting is legally permitted. It is the user's sole responsibility to ensure compliance with the laws of their own country.

Jubali reserves the right to update these Terms and Conditions at any time. Users will be duly notified before any changes take effect. If you do not agree with the updated terms, you may close your account.

The following requirements must be met to open an account with jubali:

• You must be at least 18 years old to register. jubali strictly prohibits participation by minors.
• Each individual may register only one account. If multiple accounts are found to belong to the same person, all associated accounts will be suspended.
• All information provided at the time of registration must be truthful, accurate, and kept up to date.
• Completing jubali's KYC (Know Your Customer) process is mandatory.
• Citizens of countries where online betting is prohibited are not permitted to register on jubali.

After registration, jubali may request additional documentation for identity verification at any time. Failure to provide this information may result in account suspension or termination. jubali's KYC process exists solely to protect you and prevent fraud.

The following rules apply to all deposits made on jubali:

• Jubali's accepted payment methods include bKash, Nagad, Rocket, and approved bank transfers.
• The minimum deposit amount is set by jubali and is subject to change at any time.
• Payments to jubali from third-party accounts are strictly prohibited.
• Deposits are credited to your jubali account instantly.
• Jubali follows a strict anti-money laundering policy. Reporting suspicious transactions is a legal obligation for jubali.

The following conditions apply to all withdrawals from jubali:

• Withdrawal requests are typically processed within 1 to 2 business days.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made using the same method that was used to make the deposit.
• Jubali reserves the right to review any suspicious withdrawal request and may require additional documentation if necessary.
• Wagering requirements must be met before any winnings from bonuses can be withdrawn.
• Jubali sets the maximum daily withdrawal limit, which may vary depending on the user's account level.

Jubali VIP members enjoy faster withdrawals and higher limits. jubali always strives to process withdrawals as quickly as possible.

Jubali offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which users are required to read carefully.

• Welcome Bonus: jubali's welcome bonus is available to new members only and can be claimed once.
• All bonuses carry a wagering requirement, which typically ranges from 5x to 30x.
• If wagering is not completed within the specified period after a bonus is claimed, the bonus will be forfeited.
• If jubali detects suspicious bonus activity, it reserves the right to immediately cancel the bonus and suspend the account.
• If multiple members from the same household or IP address claim bonuses, jubali may launch an investigation.

The following rules apply when placing bets on jubali:

• Once a bet is confirmed, it cannot be cancelled or modified.
• Jubali's odds are subject to change at any time. Once a bet is placed, it will be settled at the odds that were in effect at the time of placement.
• Jubali reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Jubali adjusts odds in live betting in real time based on how the match is progressing.
• Minimum and maximum bet amounts are set by jubali and may vary across different markets.
• If any match or event is postponed, cancelled, or rescheduled, jubali settles the affected bets in accordance with its standard rules.

Jubali has specific rules for each sport. Separate betting rules apply for cricket, football, tennis, and other sports. For full details on jubali's betting rules, please contact jubali's Help Center.

The following activities are strictly prohibited on jubali and may result in immediate account closure:

• Creating or using multiple accounts.
• Placing bets using bots, automated software, or artificial intelligence.
• Opening or operating an account using another person's identity.
• Attempting to hack, manipulate, or otherwise unlawfully interfere with jubali's systems.
• Using jubali for money laundering or any other illegal financial transactions.
• Participating in match fixing or sports manipulation.
• Using disrespectful or abusive language toward jubali staff.

Jubali reserves the right to suspend or close an account under the following circumstances:

• Violation of these Terms and Conditions.
• If false or misleading information is provided.
• If KYC verification fails or the required documents are not submitted.
• Extended account inactivity (as defined by jubali's set timeframe).
• Due to a court order or legal obligation.

Users may also request to close their jubali account at any time. Any available balance at the time of closure will be refunded, subject to wagering requirements being met. jubali believes that transparency is the best policy.

Jubali is a firm believer in responsible gaming. We believe betting should be an enjoyable form of entertainment — not a source of addiction or financial hardship. To support this, jubali offers a range of protective measures:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits for your account.
• Betting Limits: You can cap the maximum amount you are allowed to bet within a given time period.
• Self-Exclusion: You can exclude yourself from jubali for a set period of time or permanently.
• Cooling-Off Period: The option to take a temporary break is always available.
• Reality Check: jubali will periodically remind you about your betting activity at set intervals.

Should any dispute arise between jubali and a user, the following process will be followed:

• Contact jubali's customer support first. The jubali team aims to respond within 24 hours.
• If the issue is not resolved at the first level, you may submit a formal complaint to jubali's complaints department.
• Jubali reviews all complaints within 7 business days and provides a written response.
• Jubali's decision shall be considered final in resolving any dispute, though users retain the right to pursue legal action under applicable law.

Jubali is committed to resolving all disputes fairly and impartially. Our goal is to ensure a positive experience for every user and to address any issues as quickly as possible.

Jubali reserves the right to amend, modify, or update these Terms & Conditions at any time. When changes are made:

• Jubali will send a notification to the registered email address before any significant changes take effect.
• Updated Terms and Conditions take effect as soon as they are published on the jubali website.
• Continued use of jubali after any changes have taken effect will be considered acceptance of the updated Terms & Conditions.
• If you do not agree to the changes, you may contact jubali to close your account.

Jubali always makes decisions with users' best interests in mind. Any changes are intended to improve the quality of jubali's services and deliver a better experience for all users.