Jubali Privacy Policy – Our commitment to protecting your data

When you register and use jubali's services, we collect various types of information from you. This is done entirely with your consent and is used to improve the quality of jubali's services. jubali does not collect any unnecessary or excessive information.

Jubali never stores your password in plain text. All passwords are secured using industry-standard bcrypt hashing. Even jubali's own staff cannot view your password.

Jubali collects information through a variety of methods. Each approach is fully transparent and operates on the basis of your consent.

• Information provided directly by you: Information you provide when completing the registration form, KYC verification form, or when contacting customer support.
• Automatic Collection: When you use the jubali website or app, your device and browser automatically send certain information, such as your IP address and session data.
• Cookies & Tracking Technologies: jubali uses a limited set of cookies that enhance your browsing experience and ensure platform security.
• Third-Party Verification: As part of the KYC process, jubali may use approved identity verification services; however, this information is used solely for verification purposes.
• Transaction records: The history of deposit, withdrawal, and betting transactions is stored in jubali's system as part of its legal obligations.

Jubali uses your data solely for the purposes listed below. It is never used for any other reason.

• Account Management: To create, verify, and keep your jubali account secure.
• Service Delivery: To process betting services, deposits, withdrawals, and winning payouts.
• Fraud Prevention: To detect suspicious activity and keep the jubali platform secure.
• Legal Compliance: To comply with applicable laws and regulatory authority directives.
• Responsible Gaming: To identify signs of problem gambling and provide the necessary support.
• Service improvement: To analyze your preferences and usage patterns in order to improve jubali's services.
• Contact: To send important account updates, security notices, and promotional offers where you have given your consent.

Jubali never sells your information to advertisers. Your data is never used for any commercial purpose outside of jubali. The foundation of jubali's privacy policy is earning and maintaining your trust.

Jubali may share information with third parties only under very limited circumstances and strict conditions. In every such case, jubali ensures that your data remains fully protected.

• Payment processors: Necessary information is shared with authorized payment gateways for processing deposits and withdrawals.
• KYC verification services: Certain information may be shared with licensed verification providers to confirm your identity.
• Legal Authorities: jubali may be required to disclose information under court orders or legal obligations.
• Fraud Prevention Authority: Limited data may be shared with recognized fraud prevention organizations operating in the online betting industry.

In the event of a change in jubali's business ownership or a merger, user data may be transferred to the new owner. jubali will notify you in advance should this occur.

When you use jubali's website and app, cookies and similar technologies are used. jubali is committed to being transparent about which cookies are in use and why.

Jubali does not use third-party advertising cookies. You can disable cookies at any time through your browser settings, though doing so may affect the functionality of some jubali services.

Jubali retains your data only for as long as necessary, and no longer. Different types of data have different retention periods.

• Account Information: Retained for the duration of the active account and for up to 5 years after closure, in accordance with legal requirements.
• Transaction records: Retaining financial transaction data for a minimum of 7 years is a legal obligation.
• KYC documents: Retained for up to 5 years after account closure.
• Customer Support Records: 3 years from the date of last contact.
• Marketing preferences: Updated immediately upon withdrawal of consent.

Once the retention period expires, jubali securely deletes or anonymizes your data. jubali conducts regular data audits to ensure that unnecessary information is removed in a timely manner.

Jubali believes every user has the right to full control over their personal data. jubali grants you the following rights:

• Right to access: You can request to view all the information jubali holds about you.
• Right to rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to restriction of processing: You can ask jubali to restrict how your data is processed for specific reasons.
• Right to data portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can object to your data being used for specific purposes.
• Right to withdraw consent: You may withdraw your consent to marketing communications at any time.

Jubali's services are strictly for users aged 18 and above. jubali never knowingly collects personal data from anyone under the age of 18.

Age verification is mandatory during jubali's registration process and is confirmed as part of KYC. Should a minor's data enter jubali's system for any reason, that account will be immediately closed and all associated data permanently deleted.

Jubali may update this Privacy Policy from time to time. If significant changes are made, jubali will notify you by email or through a platform notification.

• The "Last Updated" date at the top of this policy is always kept current.
• For major changes, jubali will notify you at least 30 days in advance.
• Continued use of jubali's services after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Jubali is committed to maintaining the highest industry standards for your privacy — always. Any updates to this policy are made to strengthen that commitment, never to weaken it.

If you have any questions, concerns, or requests regarding our Privacy Policy, feel free to reach out to jubali's data protection team.

Jubali takes every privacy-related complaint seriously. Your concerns genuinely matter to us, and jubali is committed to resolving issues with full transparency.